Accessibility Statement

Accessibility statement

Accessibility statement

www.ateneacomplementos.com is committed to making its website accessible in accordance with Royal Decree 1112/2018, of September 7, on the accessibility of public sector websites and mobile applications.

COMPLIANCE STATUS

This website is partially compliant with RD 1112/2018 due to the exceptions and non-compliance of the aspects indicated below.

NON-ACCESSIBLE CONTENT

The content listed below is non-accessible for the following reasons:

  • Lack of compliance with RD 1112/2018:
    • The portal may contain content in other languages where the language change is not correctly tagged
    • Audio-only multimedia elements have no alternative
    • There are videos without subtitles
    • There is textual content without sufficient contrast
    • It is observed that in some cases the focus does not meet the minimum required contrast ratio
    • In some cases, content overlapping may occur
    • There are PDF documents with accessibility issues
  • Disproportionate burden:
    • Not applicable.
  • Content does not fall within the scope of the applicable legislation:
    • There may be PDF documents published before September 20, 2018, that do not fully meet all accessibility requirements.

 

PREPARATION OF THIS ACCESSIBILITY STATEMENT

This statement was prepared on March 29, 2023.

The method used for this statement was a self-assessment performed by the Agency itself with the support of the IRA (Accessibility Review Report) Tool of the Accessibility Observatory.

 

OBSERVATIONS AND CONTACT INFORMATION

Communications on accessibility requirements

You can make communications regarding accessibility requirements (article 10.2.a of RD 1112/2018) such as, for example:

  • reporting any possible non-compliance by this website
  • conveying other difficulties in accessing content
  • submitting any other query or suggestion for improvement regarding the accessibility of the website

via the contact form for accessibility requirements designated for this purpose on the Agency's electronic office.

Communications will be received and processed by the Responsible Accessibility Unit of the Sub-Directorate General for Promotion and Authorizations.

Requests for accessible information and complaints

Through the request form for accessible information and complaints regarding accessibility, you can submit:

  • a complaint regarding compliance with the requirements of RD 1112/2018 or
  • a request for accessible information regarding:
    • content that is excluded from the scope of RD 1112/2018 as established by article 3, paragraph 4
    • content that is exempt from complying with accessibility requirements due to a disproportionate burden.

In the request for accessible information, the facts, reasons, and request must be clearly specified to allow verification that it is a reasonable and legitimate request.

 

APPLICATION PROCEDURE

If, after making a request for accessible information or a complaint, it has been rejected, you do not agree with the decision taken, or the response does not meet the requirements contemplated in article 12.5 of RD 1112/2018, the interested party may initiate a claim. A claim may also be initiated in the event of not having received a response.

The claim procedure set out in article 13 of RD 1112/2018 can be initiated via this link.

OPTIONAL CONTENT

The website:

  • has been designed adapting to the standards and regulations in force regarding accessibility, complying with the priority 2 (AA) checkpoints defined in the Web Content Accessibility Guidelines (WCAG 2.1) specification
  • is optimized for the latest versions of Chrome, Edge, Firefox, Safari, and Opera
  • is designed for correct viewing at any resolution and on any desktop, tablet, or mobile device (responsive design)
  • has been developed using HTML5 as a markup language and CSS 3 style sheets for its design

In addition, continuous auditing and review of content is carried out to facilitate its interpretation and improve navigation through the web portal.